The Golden Touch - Tin Candles
Rs. 450.00
Regular price
Rs. 600.00
Sale!
Unit price
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| Container size |
Approximately 3 inches diameter |
|---|---|
| Container Height | Approximately 2 inches |
| Order processing | 3-5 days |
| Shipping | 7-10 days |
- Allow enough time for the wax to melt completely to the edge of the container to prevent ‘tunneling’.
- Trim the wick to 1/4” before you re-light the candle to keep the flame clean and prevent the wick from ‘mushrooming’.
- Never leave a burning candle unattended. Be sure to extinguish the candle before leaving the room.
- Place candles on a stable, heat-resistant surface before lighting, away from flammable objects.
- Keep candles out of the reach of children and pets.
- If your candle contains dried flowers or aromats, remove them from the container as the flame progresses.
- Avoid burning the candle for more than 4 hours at a time.
We have partnered with a shipping service to ship all our products. We guarantee a full-fledged quality check before packing and shipping all our products. You will receive the tracking details one the order is shipped. Please ensure that the contact and shipping information is correct to ensure a hassle-free delivery experience.
1. Returns and Refunds:
- Made to order: As our products are made to order, we generally do not accept returns or offer refunds unless there is a defect or error on our part.
- Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 5 days of receiving your order. We will assess the issue and, if applicable, offer a refund or replacement.
2. Exchanges:
- Customisation Errors: In the event where there is an error in your order due to our oversight, we will gladly exchange the item for the correct version. Please contact us within 5 days of receiving your order to initiate an exchange.
3. Cancellations:
- Change of mind: We do not accept returns or exchanges or provide refunds if you simply change your mind or no longer want the product.
4. Communication and Support:
- To initiate a return or exchange, please contact us at the3bstory@gmail.com
- Provide your order number, a detailed description of the issue, and any relevant photographs to assist us in assessing the problem. We highly recommend to create an unboxing video for the same.